The promises every NBPSWA member makes.
These standards define what clients, families, and employers can expect from a verified NBPSWA member — and what the association holds its members to. They apply equally to certified PSWs and to associate members working toward certification.
Person-Centred Care
Care is shaped around the individual — respecting dignity, autonomy, culture, and language at every encounter.
Safety & Competence
Members practice within their scope, follow evidence-based protocols, and continuously update their skills.
Confidentiality
All client information is handled with strict privacy under provincial and federal law.
Bilingual Service
Members make reasonable efforts to serve clients in their preferred official language.
Professional Conduct
Members act with honesty, integrity, and respect toward clients, families, colleagues, and the public.
Reporting & Accountability
Members report unsafe practice and cooperate fully with the association's review processes.